Help with your National rental

Paying with a debit card at National

• At airports: a debit card is accepted only if you show a ticketed return travel itinerary.
• Canada: airport locations don't accept Canadian debit cards. US and international debit cards work only with a return ticket.
• The name and address on your driving licence must match your current home address. Active-duty military are exempt.
• At airports, a debit card is only accepted with a ticketed return trip, and the address on your licence must match your home address. Active-duty military are exempt from the address rule.
• Charges are taken from your account at pickup, and you're responsible for any overdraft fees.
• No return ticket? You'll need a credit card covering the full estimated cost plus a $300 to $400 deposit.
• With a debit card, the only extra driver allowed is your spouse or domestic partner.
• Gift cards can't be used to secure a rental, only to pay at the end, and only if they carry a Visa, Mastercard or Amex logo.

Renting from National under 25

The minimum age is 21. Drivers aged 21 to 24 may pay a Youthful Surcharge that averages about $25 a day, though it varies by location. Two states set their own rates:

• New York: $68.75 a day for ages 18 to 20, and $33.25 a day for ages 21 to 24.
• Michigan: $34 a day for ages 18 to 20, and $15.50 a day for ages 21 to 24.

Cancelling

National asks you to cancel at least 24 hours before pickup. Whether a fee applies depends on how you booked and whether you prepaid.

Don't cancel blind. Leave your number and we'll confirm it for your booking.

National, Enterprise and Alamo

All three are run by the same company, but each brand has its own counters, prices and rules.

Questions people ask

Can I use a Canadian debit card at a National airport location?

No. Canadian debit cards aren't accepted at National's airport locations.

What is the minimum age to rent from National?

21, and drivers aged 21 to 24 usually pay a daily Youthful Surcharge.

What deposit does National take without a return ticket?

You'll need a credit card covering the full estimated cost plus a deposit of $300 to $400.

When it doesn't go to plan

Turned away at the counter, missing a return ticket, or caught out by a fee? Leave your name and number, and one real person calls back and stays with it until it's sorted.

Figures from National's own website, checked October 2026. National policies can change, so always check your own rental agreement.

OneCall Rental is independent and is not affiliated with or endorsed by National. To contact National directly, use the details on National's official website.