After you return
How we help at this stage
Charged after you returned the car? Our agent will help you understand the charge, gather your evidence and challenge it the right way.
Free call. We answer 24/7, every day of the year.
Or leave your number and we'll call you back.
Help for this stage
- Help with a charge after return
- Deposit hold not released
- Damage claim after you returned the car
- Charged an extra day for a late return
- Tickets and camera fines: the admin fee
- Charged for fuel after you filled up
- Cleaning or smoking fee after return
- Getting a past rental receipt
What usually goes wrong at this stage?
- A damage claim weeks later, with photos you never saw.
- A deposit hold that still hasn't dropped off your card.
- Fees for fuel, cleaning, tickets or a late return you didn't expect.
Questions people ask
How do I dispute a rental car charge?
Ask for the evidence in writing first, then reply in writing. Don't pay until you've seen it and checked your cover.
How long does a rental car deposit take to come back?
It depends on the company and your bank, often a few days to two weeks. Our deposit page has each company's own figures.
Can you get my money back?
We can't promise an outcome. We help you understand the charge, gather your evidence and challenge it the right way.
What happens when you call
Leave your name and number
That's all we need to start.
A real person calls you back
During our hours, 24/7, every day of the year. They stay with you until it's sorted.
We find you a way forward
And explain it in plain words.
You see everything in writing before you pay a cent
Nothing is charged until you say yes.
OneCall Rental is an independent service and is not affiliated with any rental company or travel site.
Pickup, drop-off, and everything in between. You've always got someone.
Charged after you returned the car?
Your agent helps you understand the charge, gather your evidence and challenge it the right way. You stay in control.
Free call. We answer 24/7, every day of the year.