Dallas Fort Worth Rental Car Center (DFW): pickup and return

The short answer

At Dallas Fort Worth (DFW): Rental Car Center - one building for all companies, near the south entrance of the airport. After baggage claim, follow 'Rental Car' signs to the pick-up area on the lower level of your terminal. Board the free Rental Car Center shuttle - one shared shuttle serves every company. Runs 24/7; the airport's pages say every 8 to 15 minutes; ride about 7-10 minutes. It drops you on the lower level of the Rental Car Center, where all counters are.

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Dallas Fort Worth International Airport DFW

Dallas / Fort Worth, TX

Rental building: Rental Car Center - one building for all companies, near the south entrance of the airport
2424 E 38th St, Dallas (DFW Airport), TX 75261

Getting there from your terminal

After baggage claim, follow 'Rental Car' signs to the pick-up area on the lower level of your terminal. Board the free Rental Car Center shuttle - one shared shuttle serves every company. Runs 24/7; the airport's pages say every 8 to 15 minutes; ride about 7-10 minutes. It drops you on the lower level of the Rental Car Center, where all counters are.

Same shuttle from every terminal - there is no separate international route.

Good to know: Going back, wait at the upper-level curb of the Rental Car Center beside the letter of your terminal.

Who’s at the rental centre

CompanyOpening hours
EnterpriseConfirmedDFW Rental Car Center (counters on the lower level)6:00 am - 11:00 pm, every day
NationalTo be confirmedDFW Rental Car Center (counters on the lower level)Reported 24 hours
AlamoTo be confirmedDFW Rental Car Center (counters on the lower level)Reported 24 hours
HertzTo be confirmedDFW Rental Car Center (counters on the lower level)6:00 am - 1:00 am, every day
DollarTo be confirmedDFW Rental Car Center (counters on the lower level)Not confirmed - sites show 24 hours
ThriftySources disagreeDFW Rental Car Center (counters on the lower level)Sources disagree: 7 am-9 pm, 6 am-10 pm, or 24 hours
AvisConfirmedDFW Rental Car Center (counters on the lower level)Open 24 hours, every day
BudgetConfirmedDFW Rental Car Center (counters on the lower level)Open 24 hours, every day

Confirmed read on the airport’s or company’s own page. To be confirmed from other listings. Sources disagree check before you go.

Backup if your counter is closed or sold out

Airport-only brands back up through a sister company, which means a new booking.

Nearby branchHours and how to get there
Enterprise (also the backup for National and Alamo)ConfirmedEnterprise - Irving 183 Airport Fwy, 100 E Airport Fwy, Irving, TX 75062Mon-Fri 7:30 am-6 pm; Sat 9 am-1 pm; Sun 9 am-1 pmAbout 8-10 miles east (estimate). Taxi/rideshare. Branch lists a customer pick-up service - ask when calling.
Enterprise (also the backup for National and Alamo)To be confirmedEnterprise - Grapevine S. Main St, 1800 S Main St, Grapevine, TX 76051Not listed yetAbout 5 miles north-west (estimate). Taxi/rideshare.
Hertz (also the backup for Dollar and Thrifty)Sources disagreeHertz - Irving West Airport Fwy, 3401 W Airport Fwy, Suite 137, Irving, TX 75062Sources disagree: Mon-Fri 8 am to 4, 5 or 5:30 pm; weekend closed or Sat morning onlyAbout 3 miles east (per a listing). Taxi/rideshare.
Hertz (also the backup for Dollar and Thrifty)To be confirmedHertz - Irving Hwy 183, 1700 E Airport Fwy, Irving, TX 75062Mon-Fri 7:30 am-6 pm; Sat 9 am-12 pm; Sun closedAbout 9-10 miles east (estimate). Taxi/rideshare.
AvisConfirmedAvis - Irving, 2415 W Airport Fwy, Irving, TX 75062Mon-Fri 7:30 am-6 pm; Sat 8 am-12 pm; Sun 9 am-12 pmAbout 4 miles east (estimate). Taxi/rideshare. Avis lists 'free pickup' for this branch - ask when calling. From Hwy 183 exit Story Rd and head north; office is in the shopping centre on the left.
BudgetConfirmedBudget - Irving, 2415 W Airport Fwy, Irving, TX 75062Mon-Fri 7:30 am-6 pm; Sat 8 am-12 pm; Sun 9 am-12 pmAbout 4 miles east (estimate). Taxi/rideshare. Pick-up service listed - ask when calling.
  • National / Alamo: no branch of its own nearby. Use the Enterprise backup listed here (same parent company).
  • Dollar / Thrifty: no branch of its own nearby. Use the Hertz backup listed here (same parent company).

Need a car at DFW airport?

See estimated prices, pick the car, and your agent calls with the exact quote.

How do I return my rental car at DFW?

Follow the Rental Car Return signs as you drive into the airport. Most companies take cars back at the same place you picked them up: Rental Car Center - one building for all companies, near the south entrance of the airport.

Return address: 2424 E 38th St, Dallas (DFW Airport), TX 75261

Allow extra time if a shuttle or train takes you back to the terminal.

Returning outside opening hours, or at a different location from the one you booked? Check first, because it can add a fee or keep your deposit held longer. Leave your number and we'll check it for your booking.

Local tips for DFW

  • One shared purple shuttle runs to the Rental Car Center. The ride is about 10 minutes.

Tips without a label are from the airport's own website, checked October 2026. "Travellers suggest" tips come from travel forums and aren't checked.

Common problems at DFW

Tolls: Texas cities have many toll roads, several of them cashless, so check how your company bills tolls before you drive off.

Visiting from abroad? See our guide for international renters: licences, cards and cover.

Questions people ask

Where are the rental cars at Dallas Fort Worth airport?

Rental counters at Dallas Fort Worth International Airport (DFW): Rental Car Center - one building for all companies, near the south entrance of the airport. Address: 2424 E 38th St, Dallas (DFW Airport), TX 75261.

How do I get to the rental car counters at DFW?

After baggage claim, follow 'Rental Car' signs to the pick-up area on the lower level of your terminal. Board the free Rental Car Center shuttle - one shared shuttle serves every company. Runs 24/7; the airport's pages say every 8 to 15 minutes; ride about 7-10 minutes. It drops you on the lower level of the Rental Car Center, where all counters are.

How do I return my rental car at DFW?

Follow the Rental Car Return signs as you drive into the airport. Most companies take cars back where you picked them up: Rental Car Center - one building for all companies, near the south entrance of the airport. The address is 2424 E 38th St, Dallas (DFW Airport), TX 75261. Allow extra time if a shuttle or train takes you back to the terminal.

Which rental car companies are at DFW?

On-airport companies include Enterprise, National, Alamo, Hertz, Dollar, Thrifty, Avis, Budget.

Locations last checked 2026-10-19. Find another airport or use the city, station and port finder.

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Stuck at DFW?

Leave your name and number. One agent calls you back, finds you a car, and walks you through the pickup.

Call 1-877-824-3680

Free call. We answer 24/7, every day of the year.

The call is free. We call back 24/7, every day of the year. If anything we do costs money, you hear the price first and decide.

Call 1-877-824-3680

Free call · or we call you back