Charlotte Douglas Rental Car Center (CLT): pickup and return

The short answer

At Charlotte Douglas (CLT): Rental Car Facility inside the Hourly Parking Deck directly in front of the terminal - walkable, no shuttle or train. Two routes are described. Enterprise and National: from baggage claim take the elevator to level 5, walk across the skybridge, then take the elevator down to level 2 and the counters in the main lobby. Other guides: leave baggage claim on the lower level and use the crosswalk and covered walkway to the Level 2 lobby.

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Charlotte Douglas International Airport CLT

Charlotte, NC

Rental building: Rental Car Facility inside the Hourly Parking Deck directly in front of the terminal - walkable, no shuttle or train
5489 Josh Birmingham Pkwy, Charlotte, NC 28208

Getting there from your terminal

Two routes are described. Enterprise and National: from baggage claim take the elevator to level 5, walk across the skybridge, then take the elevator down to level 2 and the counters in the main lobby. Other guides: leave baggage claim on the lower level and use the crosswalk and covered walkway to the Level 2 lobby.

Same - CLT has a single terminal.

Good to know: Construction has affected the terminal front, so follow the signs on the day. Enterprise and National write the address as 5489 R C Josh Birmingham Pkwy, 28214.

Who’s at the rental centre

CompanyOpening hours
EnterpriseConfirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminalNot listed yet
NationalConfirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminalNot listed yet
AlamoTo be confirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminalReported 24 hours
HertzTo be confirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminalNot listed yet
DollarTo be confirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminalReported 24 hours
ThriftyTo be confirmedNot found on the lists checkedNot listed yet
AvisConfirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminal - Avis counter on the 2nd floor (street level)Not listed yet
BudgetTo be confirmedCLT Rental Car Facility - Level 2 lobby of the Hourly Deck, across from the terminalReported 24 hours

Confirmed read on the airport’s or company’s own page. To be confirmed from other listings. Sources disagree check before you go.

Backup if your counter is closed or sold out

Airport-only brands back up through a sister company, which means a new booking.

Nearby branchHours and how to get there
Enterprise (also the backup for National and Alamo)ConfirmedEnterprise - Charlotte SouthPark, 6300 Morrison Blvd, Charlotte, NC 28211Not listed yetAbout 10 miles south-east (estimate). Taxi/rideshare.

Need a car at CLT airport?

See estimated prices, pick the car, and your agent calls with the exact quote.

How do I return my rental car at CLT?

Follow the Rental Car Return signs as you drive into the airport. Most companies take cars back at the same place you picked them up: Rental Car Facility inside the Hourly Parking Deck directly in front of the terminal - walkable, no shuttle or train.

Return address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28208

Allow extra time if a shuttle or train takes you back to the terminal.

Returning outside opening hours, or at a different location from the one you booked? Check first, because it can add a fee or keep your deposit held longer. Leave your number and we'll check it for your booking.

Local tips for CLT

  • Returns go to the Rental Car Facility in the Hourly Deck. Drive past the deck's main entrance, then turn left at the Rental Car Returns signs.
  • From the facility, lifts and a covered walkway take you to the terminal. The address is 5489 Josh Birmingham Parkway.
  • The airport says a new QuikTrip has opened near the airport's front entrance, handy for filling up before you return.

Tips without a label are from the airport's own website, checked October 2026. "Travellers suggest" tips come from travel forums and aren't checked.

Common problems at CLT

Tolls: Some roads are tolled electronically, so ask at the counter how tolls are billed on your car.

Visiting from abroad? See our guide for international renters: licences, cards and cover.

Questions people ask

Where are the rental cars at Charlotte Douglas airport?

Rental counters at Charlotte Douglas International Airport (CLT): Rental Car Facility inside the Hourly Parking Deck directly in front of the terminal - walkable, no shuttle or train. Address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28208.

How do I get to the rental car counters at CLT?

Two routes are described. Enterprise and National: from baggage claim take the elevator to level 5, walk across the skybridge, then take the elevator down to level 2 and the counters in the main lobby. Other guides: leave baggage claim on the lower level and use the crosswalk and covered walkway to the Level 2 lobby.

How do I return my rental car at CLT?

Follow the Rental Car Return signs as you drive into the airport. Most companies take cars back where you picked them up: Rental Car Facility inside the Hourly Parking Deck directly in front of the terminal - walkable, no shuttle or train. The address is 5489 Josh Birmingham Pkwy, Charlotte, NC 28208. Allow extra time if a shuttle or train takes you back to the terminal.

Which rental car companies are at CLT?

On-airport companies include Enterprise, National, Alamo, Hertz, Dollar, Thrifty, Avis, Budget.

Locations last checked 2026-10-19. Find another airport or use the city, station and port finder.

OneCall Rental is independent and is not affiliated with, endorsed by, or sponsored by any rental company or airport named here.

Pickup, drop-off, and everything in between. You've always got someone.

Stuck at CLT?

Leave your name and number. One agent calls you back, finds you a car, and walks you through the pickup.

Call 1-877-824-3680

Free call. We answer 24/7, every day of the year.

The call is free. We call back 24/7, every day of the year. If anything we do costs money, you hear the price first and decide.

Call 1-877-824-3680

Free call · or we call you back